State Farm® Insurance Agent Jessica Barnes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hunter Hires
April 7, 2026
5
out of
5
rating by Hunter Hires
"Strongly encourage, and recommend any and everyone to do business with Jessica! Amazing person with an awesome staff as well. Helped me save 80$ on my car insurance even with property insurance added as well!"
We responded:
"Hi Hunter! Thank you so much for this wonderful review! I am so happy we took such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family!"
Katie Shimabukuro
April 2, 2026
5
out of
5
rating by Katie Shimabukuro
"Abby was so professional and helpful. She helped me get the best insurance rates and was so nice! Highly recommend!"
We responded:
"We love our Abby! I am glad you had a great experience! & We also love having you in the State Farm Family!"
randi griffith
April 2, 2026
5
out of
5
rating by randi griffith
"Absolutely love my agent Natasha, she is always so helpful and kind."
We responded:
"Hi Randi! Thank you so much for this wonderful review! I am so happy Tasha took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Julissa Vargas
April 2, 2026
5
out of
5
rating by Julissa Vargas
"Natasha did a great job finding me insurance that fit my needs. Very professional, would recommend!"
We responded:
"Hi Julissa! Thank you so much for this wonderful review! I am so happy Natasha took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Natasha Whaley
April 2, 2026
5
out of
5
rating by Natasha Whaley
"All the girls at the office will handle anything you throw their way! They are so wonderful & love working with them!"
We responded:
"Thank you so much for this wonderful review! I am so happy our girls have taken such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
jette stewart
April 2, 2026
5
out of
5
rating by jette stewart
"Abby Estes has been the most helpful insurance agent I’ve ever worked with. She made finding the right plan easy as could be!"
We responded:
"Hi Jette! Thank you so much for this wonderful review! I am so happy Abby took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Amy Hawkins
April 2, 2026
5
out of
5
rating by Amy Hawkins
"Abby was super helpful with all of my insurance questions! She’s the best!"
We responded:
"Grateful for the five stars, thank you! We love having you in the State Farm Family!"
Demi Watts
April 2, 2026
5
out of
5
rating by Demi Watts
"I’ve had such a great experience working with Natasha at Jessica Barnes State Farm. She’s always quick to respond, super helpful, and actually takes the time to explain everything so it makes sense. You can tell she really cares about her clients and making sure they’re taken care of. Highly recommend reaching out to her!"
We responded:
"Hi Demi! Thank you so much for this wonderful review! I am so happy Natasha took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
C James
April 2, 2026
5
out of
5
rating by C James
"Literally wouldn’t work with any other agency. Anytime I need anything at all Abby is right there! Zero hassle."
We responded:
"Thank you so much for this wonderful review! I am so happy Abby took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Abigail West
April 2, 2026
5
out of
5
rating by Abigail West
"Abby is the BEST!! Definitely recommend her for all your insurance needs! She gets the job done!"
We responded:
"Hi Abigail! Thank you so much for this wonderful review! I am so happy Abby took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Marilyn Hart
March 28, 2026
5
out of
5
rating by Marilyn Hart
"We worked closely with Rachel. She offered ideas for coverage, discussed the benefits and scenarios we might encounter to allow us to make an informed decision on type and level of homeowners insurance coverage. She was prompt in responding to our pre-quote questions. Thank you Rachel for a job well done."
We responded:
"Hi Marilyn! Thank you so much for this wonderful review! I am so happy Rachel took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Kevin Knight
March 24, 2026
5
out of
5
rating by Kevin Knight
"I've have a great experience. I've been in several times recently to get quotes or with questions. The staff is always patient, knowledgable and helpful in making sure I have the coverage and information I need. Highly recommend!"
We responded:
"Hi Kevin! Thank you so much for the kind words! We truly appreciate your business and thank you for being in OUR State Farm family! "
Jud Dickinson
March 23, 2026
5
out of
5
rating by Jud Dickinson
"I had some issues and concerns with my pricing. I called and spoke with Jordan. She was extremely helpful in explaining everything and was up front and honest about what could and could not be done. In the end, she couldn’t beat the quotes I received - but she retained a customer from great customer service!!"
We responded:
"Hi Jud! Thank you so much for this review! We appreciate you for sharing your experience with Jordan! It truly means a lot that you chose to stay with us, because we love having you in our State Farm Family!"
ruth dunnbuckley
March 20, 2026
5
out of
5
rating by ruth dunnbuckley
"Natasha was professional, friendly answered my questions. Her customer service was outstanding!!!"
We responded:
"Thank you so much for your kind words! We’re so glad Natasha was able to provide you with professional and friendly service. We truly appreciate your business and your trust in our team! "
Miranda Bailey
March 20, 2026
5
out of
5
rating by Miranda Bailey
"Rachel was kind, patient, and thorough with all my questions and concerns. Rachel really cares about me as the customer and wants to make sure I’m covered head to toe in good coverage. I will be back to see her again."
We responded:
"Thank you so much! This means a lot to our team. Rachel truly cares about making sure our customers feel confident and fully covered, and we’re so glad that came through in your experience. We appreciate your business and look forward to seeing you again! "
Cody Mays
March 20, 2026
5
out of
5
rating by Cody Mays
"I don’t usually take the time to leave reviews, but I had to make an exception after working with Rachel. From start to finish, she made the entire insurance process feel effortless, stress-free, and honestly… kind of enjoyable (which I never thought I’d say about insurance). Rachel is incredibly knowledgeable, patient, and genuinely cares about finding the best possible coverage for you—not just pushing a policy. She took the time to explain everything in a way that actually made sense, answered all my questions without rushing, and made sure I felt confident in my decisions. What really stood out was her professionalism mixed with a personal touch. You can tell she takes pride in what she does, and it shows in how she treats her clients. It’s rare to find someone who is both sharp and easy to work with, but Rachel absolutely nails that balance. If you’re looking for someone you can trust who will go above and beyond, Rachel is the one. Highly recommend!"
We responded:
"Wow!!! This means so much to us. Thank you for taking the time to share your experience! Rachel truly goes above and beyond to make sure our customers feel confident and cared for, and it’s amazing to see that reflected here. We appreciate your trust in our team and are always here whenever you need us! Thank you for being in our State Farm family! "
Becky Ademiju
March 20, 2026
5
out of
5
rating by Becky Ademiju
"Natasha has been an awesome person to work with."
We responded:
"Thank you so much! We couldn’t agree more!! Natasha is awesome 😊 We’re so glad she was able to take great care of you. We truly appreciate your business and welcome you to our State Farm family!"
Ruben Meneses
March 20, 2026
5
out of
5
rating by Ruben Meneses
"Myself and my wife have used Natasha Whaley for life insurance for our whole family. She was incredible to work with through the whole process and made it super fast and simple. Would 100% recommend her for all of your insurance needs!"
We responded:
"Thank you so much for your kind words and for trusting us with your family’s life insurance needs! We’re so glad Natasha made the process simple and easy for you—that’s exactly what we strive for. We truly appreciate your recommendation and are so happy to have your family as part of our State Farm family!"
LK
March 20, 2026
5
out of
5
rating by LK
"Rachel is so knowledgeable and answered all of my questions and concerns when switching insurance providers. 10/10 recommend to anyone and everyone! She will get you taken care of!"
We responded:
"Thank you so much for this amazing review! We’re so proud of Rachel!! She always goes above and beyond to make sure our customers feel confident and taken care of. We truly appreciate your trust in us and are so happy to have you in our State Farm family!"
Tommy James Haslett
March 16, 2026
5
out of
5
rating by Tommy James Haslett
"Jordan has always been a pleasure to speak with, always very polite and upbeat, and showed real concerns when dealing with my issues."
We responded:
"Hello Mr. Haslett! I am so happy to hear you’ve had great experiences with Jordan; we love her too! Thank you for the wonderful review! Have a blessed & wonderful day!"
Cledie Drayton
March 9, 2026
5
out of
5
rating by Cledie Drayton
"I really enjoyed my overall experience with my new agency today is very easy and she was very polite"
We responded:
"Hi Cledie! Thank you for the five stars & kind words! We are so happy you are part of our State Farm Family! "
David Asbury
February 22, 2026
5
out of
5
rating by David Asbury
"Stopped into this office after moving to Dothan from out of town. Excellent customer service! Rachel was professional, knowledgeable, and very helpful, and she even followed up with me the next week, as promised. Very happy with how easy it was getting a new policy at this office 👍"
We responded:
"Hi David! WOW, what a wonderful review! Thank you so much for the five stars!! You are so appreciated! Thank you for being in our State Farm Family, have a blessed day!"
Yae Chong
February 21, 2026
5
out of
5
rating by Yae Chong
"I had a great experience working with my State Farm agent Jess! She was very knowledgeable, patient, and took the time to explain all my options clearly. She helped me find the best coverage at a great price! Her team is absolutely phenomenal! I highly recommend them to anyone looking for reliable insurance service."
We responded:
"Hello! WOW, what a wonderful review! Thank you so much for the five stars!! You are so appreciated! Thank you for being in our State Farm Family, have a blessed day!"
Cyndi Leonard
February 17, 2026
5
out of
5
rating by Cyndi Leonard
"The staff is very nice and got a reasonable quote I couldn't turn down thank you Jessica"
We responded:
"Hi Cyndi! Thank you for the five stars & sweet words! You are so appreciated! Thank you for being in our State Farm Family, have a blessed day!"
Shoanette Smith
February 5, 2026
5
out of
5
rating by Shoanette Smith
"Jessica and her staff are amazing!!!!!!!"
We responded:
"Hi Shoanette! Thank you for the five stars & sweet words! You are so appreciated and we love all the laughs with you! Thank you for being in our State Farm Family, have a blessed day! "